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05.7 Emergency response guides
Emergency Response Guides are your bible for safely managing EV incidents
All vehicle manufacturers usually provide:
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An EMERGENCY RESPONSE GUIDE (ERG), typically a 30-40 page deep dive into their vehicle for responders; &,
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A RESCUE CARD, usually 4 pages, as a quick reference guide that should be used for time-critical incidents
While these are generally available for all road-registered electric cars, buses & trucks, they are not mandatory & some manufacturers do not supply them.
All responders should know how to access ERGs quickly, & we highly recommend the following apps & sites - choose the one relevant to your region (see image).
Every emergency responders should download these two FREE apps:
Australia:
Global, but primarily Europe:
See the graphic below to find the right platform for your region.
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