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05.7 Emergency response guides

Emergency Response Guides are your bible for safely managing EV incidents

All vehicle manufacturers usually provide:

  • An EMERGENCY RESPONSE GUIDE (ERG), typically a 30-40 page deep dive into their vehicle for responders; &,

  • A RESCUE CARD, usually 4 pages, as a quick reference guide that should be used for time-critical incidents

While these are generally available for all road-registered electric cars, buses & trucks, they are not mandatory & some manufacturers do not supply them.

All responders should know how to access ERGs quickly, & we highly recommend the following apps & sites - choose the one relevant to your region (see image).

Every emergency responders should download these two FREE apps:

Australia:

Global, but primarily Europe:

See the graphic below to find the right platform for your region.​​

EV Fire Apps Worldwide.png
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